Returns & Exchanges

At NagaBazaarTM, we take pride in the quality of our authentic food products; however, due to the perishable nature of our goods, we only accept returns for items that arrive damaged or incorrect. Please inspect your order upon delivery and contact our support team within 24 hours to initiate a claim.

Return Process

• 1.
  Document the Issue

  Take clear photographs of the damaged packaging, the product itself, and the shipping label as evidence for our quality control team.

• 2.
  Contact Support

  Email our customer service team at [email protected] within 24 hours of receipt, including your order number and the photos of the issue.

• 3.
  Verification Process

  Our team will review your claim within 48 hours to determine if it qualifies for a replacement or a full refund based on our freshness guarantee.

• 4.
  Resolution

  Once approved, we will either dispatch a fresh replacement at no extra cost to you or process a refund back to your original payment method.